Recent content by arma_admin

  1. arma_admin

    Enforcing 3CX PWA Browser Permissions via Group Policy

    Ah yes, you are correct, but this does not cover the permissions part. The user still has to manually acknowledge the push, audio, and video permissions. I mainly ran into this problem because we have a customers where users don't work for a period of around six weeks during the summer. During...
  2. arma_admin

    Enforcing 3CX PWA Browser Permissions via Group Policy

    Dear 3CX Administrator Friends, Since I couldn’t find a forum post covering this topic, I wanted to share a solution that may be useful for other administrators. This guide explains how to centrally configure and enforce the required 3CX PWA browser permissions in a Windows Active Directory...
  3. arma_admin

    Delays on Call Pickup

    We migrated from FreePBX with the xtelsio CTI Client to 3CX quite some time ago. One thing we—and some of our customers—have noticed is that there is a slight delay when answering calls in 3CX, but not always. After picking up a call, some of them there is a delay of around 2 seconds before...
  4. arma_admin

    Feature request Caller-ID on Headset displays

    @NikosT_3CX thank you for the post, but i dont have a CRM problem with Yealink Handset, i wish for a better feature integration on Headsets.
  5. arma_admin

    Feature request Caller-ID on Headset displays

    Would someone be able to add the following request to the ideas list? It looks like I don't have the required permissions to do so. I'd like to suggest improved headset integration for both the web client and the Windows client. Several of our customers use the Yealink WH66 and the WH64/WH68...
    • arma_admin
    • Thread
    • headset jabra wh64 headsets wh68 yealink yealink wh66
    • Replies: 2
    • Forum: Web Client
  6. arma_admin

    Change Ringtone in Windows App

    Just wasted two hours to change the ringtone and found a way. You can change the ringtone file, if you download and install the installer of 3CX from the partner portal. https://portal.3cx.com/partner/downloads If you install the app that way you can get the permissions to change files in the...
  7. arma_admin

    Get other roles than users with API

    Update: We just found the problem. The API user was system administrator and not system owner. Which meant he could not read any users with higher permissions than him self.
  8. arma_admin

    Get other roles than users with API

    Hi, We are trying to show logged in agents of a call queue on our own dashboard. Because we did not manage to get the loggedin agents directly from the call queue with the 3CX API we went for a diffrent aproach. Now we are reading out the status of all the users and if it is set to "Custom 1"...
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