Recent content by ArmandosCons

  1. 3cx Transcription limitations on ENTERPRISE Edition?

    Thank you for your replies. Testing the transcription feature for 2 days now, I discovered that long calls over 3 min are not transcribed, maybe this is a limitation that 3CX does not mention anywhere. Hopefully someone from 3CX will comment on that. No event log about transcription is...

  2. 3cx Transcription limitations on ENTERPRISE Edition?

    Thank you for your reply. Do you think that these issues that arise and not do the transcription will be sorted with the new release? On your opinion are those issues going to be solved soon enough or should I look for the OpenAI solution (although we cannot compare costs yet).

  3. 3cx Transcription limitations on ENTERPRISE Edition?

    Hello, I have upgraded to Enterprise edition so we can have the ability to transcribe calls. We use the built in 3cx engine as it is currently free and very easy to setup. However we face a problem that calls that have been recorded and are 5 minutes or more are the 3cx engine does not offer...
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