Recent content by Ayomide

  1. Solved Zoho CRM not logging all calls Via 3CX

    Thank you very much @edossantos
  2. Solved Zoho CRM not logging all calls Via 3CX

    This has been fully resolved now. Thanks @edossantos . Quick question How do you change he 3cx Super admin password or credentials?
  3. Solved Zoho CRM not logging all calls Via 3CX

    Hello @edossantos So I deleted the former integration and attempted to start a new one, but it appears not to be working after following all the steps the Test case doesn't work. I get the error attached in the screenshot below
  4. Solved Zoho CRM not logging all calls Via 3CX

    Hello Eddossantos, thanks a lot for your help and assistance he last time to help integrate 3cx with Zoho crm, the problem I am experiencing right now is that, let say for example our agents make a total of 200 calls in a day, the Zoho crm would just log 20 of those calls. I tried to check if it...
  5. Allow users to start and stop recording (By pressing rec on off button in the clients / IP Phone) (Available in Enterprise only)

    How can one disable this option for users, as users can freely opt out of call recording which should not be. please kindly assist. @edossantos Thank you very much.
  6. Solved Call Journalling of 3cx calls on my Zoho Crm

    Thanks a lot @edossantos. You really helped me to resolve this. This has been solved now fully. Thanks again
  7. Solved Call Journalling of 3cx calls on my Zoho Crm

    And hw can I restart my 3cx server from the management console? @edossantos
  8. Solved Call Journalling of 3cx calls on my Zoho Crm

    I think I need to disable the creation of new contacts as we make a lot of calls to numbers not on the crm and it would do a lookup and create a new contact for such unknown contacts. I can do that now and we are not using a free version of Zoho CRM we are using a paid version. How can I get rid...
  9. Solved Call Journalling of 3cx calls on my Zoho Crm

    Yes I am using this API only for the 3cx Integration
  10. Solved Call Journalling of 3cx calls on my Zoho Crm

    There is no option to attach a document in the message option
  11. Solved Call Journalling of 3cx calls on my Zoho Crm

    please anyone who has successfully integrated their Zoho Crm with 3cx could kindly help. Thank you
  12. Solved Call Journalling of 3cx calls on my Zoho Crm

    @edossantos
  13. Solved Call Journalling of 3cx calls on my Zoho Crm

    I just enabled verbose logging from my management console, is there a way to restart the 3cx instance from the management console?
  14. Solved Call Journalling of 3cx calls on my Zoho Crm

    I have completed the integration of my company's Zoho CRM with our 3cx platform following the instructions here https://www.3cx.com/docs/pbx-crm-integration-zoho/, When I do a test for a valid phone number lookup, it works fine, but the call journaling functionality of logging calls via 3cx on...