Recent content by bnelson

  1. Connectwise integration with 2FA

    Seems like my integration with Connectwise is broke, and I beleive its because we now have 2FA enabled for Connectwise. Anyone know how to fix that? im getting this error when testing the integration: Server returned a non successful status code - HTTPStatusCode=Unauthorized -...

  2. How to bring another external number into my current call?

    Yes i have yealink phones at some other offices and the 3way works perfectly. I have to find out how to do 3-way calls on these softphones

  3. How to bring another external number into my current call?

    is there another way to make a 3 way call? i read the forums and it said this was the only way to do a 3 way call with the softphone

  4. How to bring another external number into my current call?

    Ya, i could tell by the logs that was the issue, my tech isnt in the office today so i was trying to fix it myself and I'm not 3CX certified yet.

  5. How to bring another external number into my current call?

    Thank you for the help! I turned on verbose and here is what i get: 07/27/2019 7:24:11 PM - Call(C:1121) is terminated 07/27/2019 7:24:11 PM - [CM503020]: Call(C:1121): Normal call termination. Call originator: Conf:700. Reason: Not found 07/27/2019 7:24:11 PM - [CM503016]: Call(C:1121)...

  6. How to bring another external number into my current call?

    WHen trying to dial it directly it works

  7. How to bring another external number into my current call?

    Im showing this error when trying to add the other phone: 07/27/2019 7:15:54 PM - [Flow] Target endpoint for 9545551234 can not be built!

  8. How to bring another external number into my current call?

    Hi, Forgive the ignorance on this topic. I'm using the 3CX Softphone and I'm having issues with 3-way calls. If I am on the call with a customer, and I need to 3 way call a vendor, I can't seem to get the 3CX softphone to dial the other number, it goes to an immediate Call Failed error as seen...

  9. connectwise integration takes browser to wrong url

    Hi All, When someone calls, I get a popup to ConnectWise but its the wrong URL. It tries to open: https://na.myconnectwise.net/v2018_3/ConnectWise.aspx?routeTo=ContactFV%26recid but the correct URL is: https://na.myconnectwise.net/v2019_2/ConnectWise.aspx?routeTo=ContactFV%26recid where do I...

  10. How to handle multiple sip providers with incoming calls

    Thank you for all of your responses. I'll check to see is my primary SIP provider can send overflow to my other number.

  11. How to handle multiple sip providers with incoming calls

    We don't get a ton of calls where we need the 4th line. So adding a 4th or 5 line increases our monthly rate considerably. My other SIP provider charges based on usage, so if we only have a few calls on a 4th or 5th line, it would be pennies a month more.

  12. How to handle multiple sip providers with incoming calls

    Hi guys, Got a stupid question. We have 3 lines with our current sip provider. Currently if someone calls our main line and all 3 lines are being used, we wont receive the 4th call. I want to get a 2nd SIP provider, so that if our 3 lines are being used, a 4th incoming call would route that...

  13. Setup 3CX to use 2nd SIP provider when 4th line used

    Hey Guys, I currently have a SIP provider that provides me with 4 simultaneous calls, if we try to make a 5th call, it wont go out since we are using all provided lines. I want to add a 2nd SIP Provider so once ive used up the 4 sim calls with 1st SIP Provider, the 5th outgoing call will use the...
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