Recent content by bobgaito

  1. Scheduling export of the call log

    Thank you

  2. Scheduling export of the call log

    I am using V18 but plan on updating to v20 at the end of the month

  3. Scheduling export of the call log

    Hi, Is there a way to schedule a call log export?

  4. Solved Logging Chats in the Zoho CRM

    Thanks again for your help, everything is working perfectly. If you still want the log, I have attached it here for your review. Please let me know if you need anything else.

  5. Solved Logging Chats in the Zoho CRM

    Thank you! I added the Fax fields back to the Leads, Accounts, and Contacts modules in the CRM and now everything works perfectly. Not sure why the What_Id field caused an issue before but all is good now. Thanks again.

  6. Solved Logging Chats in the Zoho CRM

    Thank you, here is a new screenshot. I do indeed see the CRM contact details when I receive an SMS within 3CX. I turned on the logs as you outlined.

  7. Solved Logging Chats in the Zoho CRM

    I didn't realize that I needed to do that. I just sent a new chat to a phone number that is in the ZOHO CRM (as a Lead) and then clicked on "Dealt With" as you suggested. Unfortunately it the chat still was not logged.

  8. Solved Logging Chats in the Zoho CRM

    Hi, I have recently integrated 3CX with our Zoho CRM system and it works great. I am having one problem however, I can not get Chats/SMS messages sent with 3CX to be logged within the CRM. During the integration process I have "Checked the box" to enable Chat Journaling but that doesn't seem...
    • bobgaito
    • Thread
    • #zoho
    • Replies: 10
    • Forum: Zoho
See more
3CX Logo Footer Copyright © Sitemap Privacy
Top Bottom