Recent content by CBIT Business IT

  1. V20 - IVR & Department Issue (Rerouting logic)

    Good day 3CX team, We have encountered a bug on V20 U3 B806. As per the example image: Incoming calls are routed to the Main IVR (IVR 01). The main IVR is set to the Office Hours department, which follows the IVR options during those hours. In this case, the Main IVR has options 1,2 & 3...
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