Recent content by ccomley

  1. Webclient - switching from CTI to Softphone

    Aha! I didn't realise it needed "turning on" - many thanks Saqqara!

  2. Webclient - switching from CTI to Softphone

    We like the Webclient a lot, I'm gradually pulling clients away from using the Windows client unless there's some pressing reason (e.g. Outlook integration) that keeps them. The one thing I can't work out how to do, however, with the webclient, is how to switch it to softphone mode. If I'm in...

  3. Solved Phones unregister and register

    Might not be relevant but one issue you get with Sonicwall is it doesn't keep the link up as long as other devices might think! That's to stop it running out of database entries for live links. But you can increase it. It's part of the firewall rule taht permits the traffic in question, so you...

  4. How to tell if your SBC is running?

    Just told you how to tell if it's up! :-) If it can't log in to the PBX for any reason, there'll be no active TCP Connection on port 5090.

  5. How to tell if your SBC is running?

    On a Linux install, by the way, you can derive the same info from the more boring text screen you'll get if you type in "netstat -a" at the command prompt. You can do this on Windows as well.

  6. How to tell if your SBC is running?

    It would be nice if the SBC (Windows) app had a system tray icon to confirm that it's running and connected, but until there is, here's a handy tip! Run the "Resource Monitor" app Go to the Network tab Open the "TCP Connectivity" and "Listening Ports" panels. If the SBC is up and running...

  7. Phone drop-offs with Netgear Nighthawk X4S D7800

    Thanks. Yealink T42S, configured by 3CX (up toddate f/ware and templates, v15sp2) I did say - three phones! :-) In this case replacing the router with a Draytek has solved the problem, and the customer was happy to do it. (And we normally use Zyxel or Drayteks anyway - *he* chose the Netgear...

  8. Phone drop-offs with Netgear Nighthawk X4S D7800

    We have a client who set up his own LAN with a Netgear router. We've not used the router but we checked that the SIPALG could be disabled and went ahead implementing three Remote(STUN) extensions at his location. He actually tested the phones at a different location, with a different router...

  9. Implemented 3CX SBC Status in Admin GUI

    Can I add another "bump" to this thread as it's now v15.5 and still no sign on the SBC windows implementation of a status display, nor any way to see if an SBC is alive on the 3CX console. :) Would be really useful esp as more and more 3CX instances are going out on hosted services.

  10. Wildcard SSL with yealink

    Have you tried upgrading the firmware on the phones to one that is "recommended" by 3CX - I had a problem with needing to disable "only accept trusted certificates" to get them to remote provision, but, once provisioned, if upgraded to the preferred firmware that function could be re-enabled. My...
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