Recent content by Cody C

  1. AI Timeout

    Hi KyriacosS_3CX, The 3CX website currently states a 3 minute maximum duration at the following link: https://www.3cx.com/phone-system/ai-receptionist/ This is despite the agent having a field for maximum call time which can be set beyond 3 minutes. Can you confirm that the system is...

  2. AI Timeout

    Hello - Thank you for your response. The suggested voicemail process defeats the purpose of deploying an AI receptionist with the intent to provide guided information collection and appropriate responses based on answers. This could otherwise be achieved without an AI receptionist all together...

  3. AI Timeout

    I am trying to configure an AI receptionist to collect caller information about an occurrence report to send this to our team via chat/email. We need to collect a reasonable amount of detailed information which would likely take 3-5 minutes. At approximately two minutes the AI receptionist...
    • Cody C
    • Thread
    • Replies: 6
    • Forum: AI
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