Recent content by Diego Mazza

  1. Diego Mazza

    Attach call recording to ticket Freshdesk

    Thank you Ernesto and Concept Web. I will try to learn more by viewing the html template and the freshdesk api. Thank you.
  2. Diego Mazza

    Attach call recording to ticket Freshdesk

    At the moment we don't have a software development department in the company, but we are able to create quite complex projects with CFD. Following a thread or a guide, it might help us. If you can point me to any of these threads I'll be happy to check if I can interpret them, thanks. By logging...
  3. Diego Mazza

    Attach call recording to ticket Freshdesk

    Hello everyone, a potential customer asks me for the possibility of attaching to each ticket created by the system with the integration taken from this guide https://www.3cx.com/docs/freshdesk-crm-integration/ also the relative registration of call being made. It is feasible? If yes, how can I...
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