Recent content by diego.zandolin

  1. Solved YEALINK T31G missing provisioning

    After deleting phones from users 01 and 02 and factory resetting the 2 yealink then finally appared in the phone list. I changed Select interface to the local IP address and finally it worked... It was hard... Thank you very much

  2. Solved YEALINK T31G missing provisioning

    Do you want that I factory reset all phones anyway?

  3. Solved YEALINK T31G missing provisioning

    There are no Blacklisted IPs

  4. Solved YEALINK T31G missing provisioning

    It is. 3cx and yealink are connected on the same switch Poe. Fritz is connected only with the switch Poe.

  5. Solved YEALINK T31G missing provisioning

    Yes, it is. I enter command netstat -g and sip.mcast.net is listed.

  6. Solved YEALINK T31G missing provisioning

    Following this https://www.3cx.com/docs/plug-and-play-ip-phone/ I make this test and only one nic appear. On the other hand the phones and the 3cx are connected on the same switch (you may see the shreen shot of Advanced IP scanner)

  7. Solved YEALINK T31G missing provisioning

    1. My VM has 1 LAN card. 2. Read it. I follow the instruction and I modified a dynamic MAC with a static one. No particular changes happened. If can help I attached some screenshots from 3cx where you may see that one Yealink phone seems associated to user 01 but it is not present in phone list.

  8. Solved YEALINK T31G missing provisioning

    Dear JohnS I integrate the following: 3CX Version, Standard Annual 18.0 (Build 461) Server OS, e.g. Debian 10 on a Hyperv Is the 3CX Server Hosted and where? On-premises IP Phone Make/Model/Firmware version, Yealink T31G, Firmware Version:124.86.0.40, Hardware Version:123.1.0.32.2.0.0...

  9. Solved YEALINK T31G missing provisioning

    Dear sirs We have installed and configured the 3cx on premise in a Hyperv host. The provisioning on Android mobile phones and browsers works but provisioning on YEALINK T31G VOIP phones does not work. Once connected to the network, the phones get their IP from DHCP regulary and I can reach them...

  10. CRM. web Contact URL configuration capabilities

    Thank you for your quick reply. Here below some clarification for points 3 & 4: 3. If I switch the Settings \ Integration \ Auto launch a Custom Contact URL using variables what change respect the previous setting (Automatically open Contact URL when CRM Integration is Enabled). First , I...

  11. CRM. web Contact URL configuration capabilities

    Dear support, Within WebcLient I set in Settings \ Integration \Automatically open Contact URL when CRM Integration is Enabled = True. As result I have noticed that at every incoming call Chrome open a new tab with the contactUrl as configured in the CRM Integration settings, and that is ok...

  12. CRM Lookup display fields

    1. When I create a new contact from 3cx I do not find such contact URL field, correct? 2. Where I may find an exemple of contact URL format? 3. Which contact list have precedence between 3cx defauld one and CRM if one number is present in both?

  13. CRM Lookup display fields

    What do you mean for "duplicating contact"? Which "rules" follow 3cx to duplicate a contact or vice versa which rules do not duplicate the contact? If my CRM update the phone number of an already imported contact what happen to the same 3cx contact after that this one was alrady imported? It...

  14. CRM Lookup display fields

    Thanks Regarding point 3, are there other methods to give access to Agent a detail form of incoming contacts (example a link to a url or else that could be proposed to the agent)?

  15. CRM Lookup display fields

    Good morning, I am new regarding 3CX and now I am testing the functioning of the CRM integration with our custom ERP based on SQL SERVER. To be clear I set inside CRM Integration the following Lookup SQL Statement: SELECT contactid, firstname, lastname, companyname, email, phonemobile...
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