Recent content by fapb48

  1. Ringing an extension rings multiple extensions at the same time

    Thank you very much. We have contracted a third party to set up and maintain the service for us. I will raise this with them and ask why we are still using an unsecured provisioning method. Thanks again for all your help

  2. Ringing an extension rings multiple extensions at the same time

    I see what you mean.. The 2 EXT are using the same Local SIP Port. Is there a way to export these from all the phones? To make it easier to investigate, which phones are configuring under the same port?

  3. Ringing an extension rings multiple extensions at the same time

    We have phones distributed across four physical locations. I am just perplexed as to why this has started happening lately, which has never been an issue before.

  4. Ringing an extension rings multiple extensions at the same time

    Thank you for the great explanation, and I apologise for opening the thread in the wrong category. All our phones are configured with SIP Direct (STUN Remote), and we get a provisioning link which is provisioned against all devices.

  5. Ringing an extension rings multiple extensions at the same time

    I'm sorry if I sound a bit dumb, but how would I go about finding out if that's the case? We have around 100 phones, and only a couple are having this issue. But I'm not quite sure how I would check if the phone is properly configured to use 3CX SBC instead of PBX. Thanks

  6. Ringing an extension rings multiple extensions at the same time

    Hi, We seem to be having an issue that happens quite often, and I can't figure out why it's happening. If someone rings EXT 3215, for example, it rings that EXT but also rings EXT 3218, even though they are 2 completely different physical phones. What am I missing here? Thanks for your help
    • fapb48
    • Thread
    • Replies: 10
    • Forum: SMB
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