Recent content by foresite

  1. Agent can not hear anything after picking up a call from a queue

    Same issue, direct the calls to extensions or groups. User picks up and all working. Direct it into a queue, pick up the call, can't hear anything. Rang 3CX and once they found that we were using GrandStream, they didn't wanna know about it and said that the phone wasn't support. The issue...

  2. Agent can not hear anything after picking up a call from a queue

    Same issue, direct the calls to extensions or groups. User picks up and all working. Direct it into a queue, pick up the call, can't hear anything. Rang 3CX and once they found that we were using GrandStream, they didn't wanna know about it and said that the phone wasn't support. The issue...
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