Recent content by gio.ruga

  1. Solved One way audio TEAMS to 3CX

    a normal call teams user to teams user works fine
  2. Solved One way audio TEAMS to 3CX

    mic volume is ok. - callin *777 i cannot hear my voice back - teams to teams (calling the 3cx extension and answering in teams) same thing, the receiver cannot hear
  3. Solved One way audio TEAMS to 3CX

    Hi Nick, thanks for the answer, here the situation: - firewall test done today and pass - in both cases 3cx to external and 3cx to 3cx there's a normal two way audio call - when I call from Teams to 3cx/external, i can hear, but the call receiver cannot hear me. Thanks
  4. Solved One way audio TEAMS to 3CX

    Hi All, I setup the direct routing for Teams following the best practices, but when I call an external number or a 3cx extension, I can hear the receiver but he cannot hear me. The 3cx is behind a firewall and I setup all the rules needed. Can you help me? thanks Giorgio