Recent content by gnsim

  1. Solved Fanvil X3U and X4U: Codec priority not saved

    Hi John Thank you, that seems to have fixed the issue, honestly not something pretty obvious to find out, but it worked. :) The changelog between U3 and U4 doesn't contain anything that points towards this issue being addressed (other than maybe Fanvil templates getting updated). Should we...
  2. Solved Fanvil X3U and X4U: Codec priority not saved

    Hi I'm not certain if this is an issue specific to these Fanvil phones, however being on v18 Update 3 + Hostfix we had to create new phone accounts and while provisioning the connected 3CX phones I realized that changes in the Codec preference were not saved on the PBX. When I reload the page...
  3. Fanvil X3U: Where to report issues?

    Hi John, You are right, it is 2.4.12, however Fanvil themselves only publish an unbranded firmware 2.4.8, there is no 2.4.12 from them. This is why I was asking here as it look like 3CX is getting a special treatment / firmware. But concerning the X3U drops I can confirm that they appear with...
  4. Fanvil X3U: Where to report issues?

    Hi We are working around issues which specifically affect only the X3U (neither X3S, nor X4U, nor X210) and since as of this date, firmware release is 2.14 is only available via 3CX I'm asking where we can / should be reporting issues: 3CX or Fanvil? All X3U show audio dropouts after every 30...