Recent content by HamblettConsultancy

  1. Ring Groups not working as expected

    Hi, Using Version 20.0 Update 5 (Build 551) as a quick solution but the Ring Groups don't seem to be picking up the DDI's that they are coming in from. I have all the ddi's listed on the trunk all with +44 at the start of them. I have them assigned to the Ring Groups however when a call comes...

  2. Pop up not working

    Hi sorrt for the late reply, This has been set as its working for hubspot activity

  3. Pop up not working

    Yes when I run the test, it comes up with my information and the hubspot url. when I paste the whole url into the nav bar it comes up with the contact.

  4. Pop up not working

    Hi, No there is no contact card icon and yes answered the call and no popup

  5. Pop up not working

    Hi Guys, I have setup the integration between Hubspot and 3cx but I am stuck on the part for the hubspot popup. Here is what I have so far: When I make a call it is pulling out the name from the CRM (using both Desktop app and Web App) It records the call coming through on Hubspot When I do...
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