Recent content by Hugo_Sycom

  1. Experience with Android Cell phones attached in wifi only to use 3CX app?

    Hi Paulo, thanks, this is how it's implemented, there is 3 differents SSID, 1 for prod, 1 for guest and 1 only for VoIP, it's like that since the initial implementation, but still with same behavior. thanks again BR hugo

  2. Solved CFD with feature queue login/logout doesnt synchronize with button on smartphones

    Hi @Alejandro_3CX , thank you for your input, if i understood it correctly, the "agent login/logout" button visible on the 3CX smartphone app, only perform a Global LOG IN/OUT, but my CFD script, trigger a login/logout into a specific queue, that means this will not relflect on the 3CX app...

  3. Experience with Android Cell phones attached in wifi only to use 3CX app?

    Hello Paulo, thank you for your detailed input, i have the same mindset, voWifi is not so efficient that DECT. On our setup, everything is activated on unifi side, fast roaming, BSS transition and Band steering, in despite of that, the devices takes a long time to reconnect to the next AP...

  4. Solved CFD with feature queue login/logout doesnt synchronize with button on smartphones

    Hello, we have a simple setup with a 3CX and some users using the PWA on PC and also the 3CX app on smartphones. There is some call queues and the users present on these queues can perform login/logout with the agent button on the smartphone app. because a master user would force to login/out...

  5. Experience with Android Cell phones attached in wifi only to use 3CX app?

    Hello EveryOne, i would like ask you what are your feed-backs and experience about the use of dedicated smartphones attached only to Wifi, without any SIM card, to use them like a DECT phone with the 3CX app. We have deployed a customer with this concept, it's a little factory, with several...

  6. Build a Script to set break mode and Away status on some users

    Hello Paulo, for the moment no, i still don't know how to merge 2 "instructions" in C#. @ConceptsWeb what Means DM? thanks

  7. Build a Script to set break mode and Away status on some users

    Thank you @ConceptsWeb, how can we proceed? thanks

  8. Build a Script to set break mode and Away status on some users

    Hello Community and 3CX, i need some help or input to create a CFD script triggered by a dial code to perfom 2 actions on same script: - set a specific departement to Break mode - set 2 specific users(others than i use to dial the code) to Aways presence status. I am able to create...

  9. Solved V20 Backup rotation not more that 2

    hello to all, after many tests, i found that in despite of a correct setup on my permissions on targuet folder, something is not working properly on NAS side. I build a full new shared folder and set a new set of rights and build the same folder structur as esiting on original bakcup locaiton...

  10. Solved V20 Backup rotation not more that 2

    Hello every one, thank you for your help and your differents inputs. I'm using a NAS synology to receive the backups, i don't find any settings to allow or restrict the amount of concurrent connection for the same user account. on my 3CX instance the backup rotation is set as below, i did a...

  11. Solved V20 Backup rotation not more that 2

    Hello everyone, thanks for your answers, here below my answers: @paulo, each 3CX instance use an individual SFTP user account to reduce security impact in case of stolen of credentials, so each account logs in only 1 time on our server. @KyriacosS_3CX , not sure to understand your input...

  12. Solved V20 Backup rotation not more that 2

    Hello community, i'm facing an issue regarding the backup rotation set on my different systems. we have many 3CX instance V20 running for customers, these instances are all doing backups via SFTP to a remote location and the backup rotation is set to 5. it's set like that since long time...

  13. Web app access roles

    Hello Kyriacos, many thanks for your answer, got it!! it match exactly what we need. By this way, i set permission role Receptionnist to my small group of users. that permit them to manage the company phonebook, then individually i set them the recordings right to can see their own recordings...

  14. Web app access roles

    Hello Charles, thank you for your answer. the need of the customer is that all users are recorded and each user should see only his own recordings. then for 6 specific users, they need between them 6 to can use the listen and barge-in feature. i tried to set individual departements foreach...

  15. Web app access roles

    Hello, i'm wondering about the roles concept of V20 https://www.3cx.com/docs/manual/access-roles/ i would like that same user can use the "supervisor" features, like barg-in and so on, and should only see his own call records and not all call records from user in same departement, is that...
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