Recent content by ishost

  1. Solved 3CX Teams Direct Routing - Incoming call rejected, caller is unknown

    Fixed it Make sure you don’t have a “Caller ID” policy set within MS Team Admin Centre. I don’t remember setting this but it was enabled to call out on a service number. I just turned this off and waited 10 mins and all is working now I hope this helps someone out there because it had me...

  2. Solved 3CX Teams Direct Routing - Incoming call rejected, caller is unknown

    Yeah I have UK dial plan, I have tested the translation in the Teams portal and it’s shows the correct plan. Also the internal extensions dont work and that’s showing correct too 3CX is showing that the call is being “rejected” because the “caller is unknown” it also shows “rejected” in...

  3. Solved 3CX Teams Direct Routing - Incoming call rejected, caller is unknown

    Hi everyone, Looking for some help please, I have setup Teams Direct Routing and incoming calls are working fine but when I try calling from Teams (Internal and External) I call gets rejected and the logs show the below error. Any help would be great. Thank you...
See more
3CX Logo Footer Copyright © Sitemap Privacy
Top Bottom