Recent content by JSantana

  1. Solved Improving AWS Lightsail specs/instance

    Hello, Recently a 3CX client has increased the number of users dramatically recently and we're looking to move them to a better performing VM on AWS Lightsail. What is the easiest way to go about that? I see an article with AWS...

  2. Solved Incoming Calls Declined

    Hello, Thank you all for your contributions, after further research we found that the FQDN and Local SIP domain under 'Settings > Network > FQDN' did not match. It looks like this change was initially done to try to fix a different DNS issue but caused this weird issue for us. We can consider...

  3. Solved Incoming Calls Declined

    Hello, Thanks for your reply! I checked the Options tab to see if this was the case but it looks like the option is already disabled. Something else I did try was rebuilding their extension but it seems to be giving me the same issue.

  4. Solved Incoming Calls Declined

    Hello, I don't usually post so don't mind my ignorance when it comes to forum etiquette: We have a user that works remotely and wants to take calls from her Android. The extension gets provisioned but any time she receives a call from a Queue, the call gets declined. She also mentions when she...
    • JSantana
    • Thread
    • 3cx android app incoming calls declined invalid password
    • Replies: 4
    • Forum: Android
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