Recent content by JTW

  1. Solved Certificate error Yealink?

    Just as a point of interest, we have a mixture of T40G and T46S phones. I have tested a number of each and it would seem that the T40G phones fail when attempting to update the phonebook (unless I have manually disabled 'Only Accept Trusted Certificates', whereas the T46S phones are updating...
  2. Solved Certificate error Yealink?

    You misunderstood what I wrote. I am saying that the 'only' thing to have changed with our setup is that I have upgraded to V18 from V16 a few weeks ago, and so is it a V18 related issue. It would be interesting to know if anyone is experiencing this issue on a V16 PBX.
  3. Solved Certificate error Yealink?

    The following is a suggested 'work around' and not a 'fix' for the issue. Log on to the web GUI for the phone. For a factory reset phone use the default log details, and for a provisioned phone use the 'phone web page password' which can be copied from the 3CX Phone System Management Console...
  4. Solved Certificate error Yealink?

    The phone I have the issue with is a T40G. It was at firmware v 76.84.0.95 and I even tried downgrading the firmware to v 76.84.0.35 as well, without success. The 'only' thing that springs to mind is that we have upgraded our PBX to v18 (from v16) since I was last able to provision a phone...
  5. Solved Certificate error Yealink?

    Hi Thanks for the link. I was hoping it might explain my issue as well with provisioning a Yealink phone today. I have entered my three certificates into the Certificate Decoder referred to. All mine are in date! 1. PBX FQDN 01-Nov-2021 2. R3 15-Sep-2025 3. ISRG Root X1 30-Sep-2024 Thanks.
  6. Solved Certificate error Yealink?

    Hi I've been battling with the issue of re-provisioning a T40G all day. The solution I have discovered in the last half hour is to log onto the web GUI of the phone, go to the Security tab, select Trusted Certificates and set 'Only Accept Trusted Certificates' to Disabled. Once the phone was...
  7. No audio heard from Nokia 5.3 for first 5 to 20 seconds of call

    Hi It's now failing most of the time!!! I have emailed you a couple of captured traces, one with the other end hearing lots of buzzing noises for the first 18 seconds of the call, and the second with silence at the other end for the first 10 seconds of the call. Hope this is what you are...
  8. No audio heard from Nokia 5.3 for first 5 to 20 seconds of call

    Hi Having been busy on other tasks Friday, I've come back to the phone issue today. The version of the 3CX Android app does not seem to have changed, even though the phone is configured for Beta releases. I have performed some test calls and it has only had an issue with the audio on a couple...
  9. No audio heard from Nokia 5.3 for first 5 to 20 seconds of call

    From the instance manager: OS is Debian GNU/Linux 9.5 (stretch),4.9.0-8-amd64
  10. No audio heard from Nokia 5.3 for first 5 to 20 seconds of call

    Version of the 3CX app on both Nokia 5.1 and Nokia 5.3 is 16.5.2.55 PBX version 16.0.6.655 PBX server OS is whatever is used by the 3CX deployment wizard to Amazon Lightsail I'm not a linux person, so I would need guidance on how to extract the version number of the OS from the 3CX console I...
  11. No audio heard from Nokia 5.3 for first 5 to 20 seconds of call

    I have been using my personal Nokia 5.1, Android 10 October Security Update, without any major issues since starting to trial 3CX last year and going live in July this year. As the ICT Manager for my company, I am responsible for the purchase of mobile phones, and three years ago Samsung Galaxy...
  12. 3CX Hosted PBX gone offline. Help!

    No SSH and there is no Terminal button, so must be on a Windows VM, not a Linux VM.
  13. 3CX Hosted PBX gone offline. Help!

    I trialled it last year using on-premises 10 year old laptop running Windows 10 to host the PBX. Whilst it worked well internally, I had issues with the firewall check failing on the full cone test. Also, most of our staff are remote, and now with Working From Home, nearly all our staff are...
  14. 3CX Hosted PBX gone offline. Help!

    The embarrassing thing for me is that I configured automatic backups to run every night, however, these backups are on the PBX machine. I've not downloaded them locally. Ooops!!!
  15. 3CX Hosted PBX gone offline. Help!

    Hi Nothing to report other than a comment from John at 12:16 saying 'Should not be too long now, and I will be able to inform you'. I'm still offline and feeling very frustrated. I sold the idea of 3CX to the directors last year and we have just managed to get out of our phone contract and...