Recent content by kathrin

  1. Possible Queue Logout Bug in Android App

    @ThomB_3CX Thank you for clarification. I just thought it was really confusing, that in the App everything looks like I was still logged into the Queue, though from Webclient I can see that I am definitely logged out.
  2. Possible Queue Logout Bug in Android App

    Hello Vali, my Extension is only part of one Call Queue. Kind Regards
  3. Possible Queue Logout Bug in Android App

    Hello Thomas, - PBX Version: 18.0 (Build 965) - Android Version: Tested on 11 as well as 12 - 3CX App Version 18.1.2.60 Regards, Kathrin
  4. Possible Queue Logout Bug in Android App

    I have encountered a strange behavior in the Android App when changing my Extension Status . In the Status settings for my Extension I set to "Log out from Queue" on Status DND for example (behavior the same on all Statuses). While I am indeed logged out from Queues (as seen in the Webclient)...
  5. Receptionist view best practice

    Thank you!
  6. Receptionist view best practice

    Hello! We installed V18U4 and wanted to try the new Receptionist role for our appropriate User. We ran into the issue, that after activating "Receptionist" role the User can't see the other PBX Extensions anymore. On the Team page only their favorites are still there, when changing to Panel >...
  7. Unsupported Automatic deployment and provisioning for the Desktop App

    Hey! I was in contact with 3CX too, regarding the automatic User-login and got a suggestion per private Message. I am going to quote it below: "What the browser does is invoke the EXE and pass as argument the HTTP/S link that the QR code resolves to. To be more precise, you could load a config...
  8. Windows v18 provisioning link

    @NickD_3CX Do you have any further information on how to gain the QR Codes? Everything in the link until provisioningdir is clear to me. I am interested in trying the automation you talked about but am stuck on the individual QR Code data. I don't know how to obtain all of them in a somewhat...
  9. Login options for Desktop Client?

    Hello! I don't understand why the Desktop Client needs this to operate since it is an Electron App. Why does it require to have the Web Client provision it? Also, is there a way to use SSO for login on the Desktop Client? Aren't there any more complaints/questions on this? Do other companys...
  10. Login options for Desktop Client?

    Good Morning everyone! We are currently using v16 and want to do the upgrade to v18. Before doing so I did some testing and can't seem to find any option to log on to the 3CX Desktop Client other than "Provisioning from the Web Client". Am I missing anything? With v16 we use a GPO, which adds...