Recent content by Kerr

  1. DECT cordless phone ring tones

    Hello everyone! I installed a phone system for a client using the W52P and W56H handsets. They love the system but do not like the Ringtones that the W56H handset has. I looked all around and it seems like you can't upload custom ring tones. The client dislikes the ringtones so much, they want...

  2. Solved Users Voicemail Rings Busy

    Thank you so much! After talking with the user I found that they were dialing 6652 to access their voicemail. For what ever reason I didn't think to ask them what number they were using. I'm still pretty new at 3CX. Really appreciate the help.

  3. Solved Users Voicemail Rings Busy

    Good morning, I was hoping someone could help point me in the right direction to see why when a user tries to check their voicemail, it rings busy. This client is running 3CX version 12.5.44178.1002 on premise, windows server 2012 Here is the activity log I pulled from 3CX when testing...
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