Recent content by lab2110

  1. ConnectWise Call Journal Creation not Working on V18

    We updated to V18 last week and ever since, 3CX is not creating call journal records upon calls. I have tried the following: 1) Re-created the integration from scratch 2) Set it to add a new note, rather than activity I've noted the following: 1) Contact creation is working 2) Number lookup is...

  2. Call Flow Designer. Make call to external number and announce to caller

    Hi @edossantos I understand what’s going wrong now. I’ve found the Disconnect Handler Flow. Are you able to elaborate on “on one side and a second CFD app on the other side”. Do you just mean the man in flow and the disconnect flow? I noticed I can’t seem to insert a playback message when in...

  3. Call Flow Designer. Make call to external number and announce to caller

    Hi there I have a Call flow created in call flow designer. Users enter a PIN code which is checked against a database. This works great. Upon valid PIN code entered, I would like to place the call in a shared park (SP9), call an external number (which I'll do via a dummy extension that is not...
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