Recent content by Lisa_T

  1. Need help Grandstream HT841

    I don't need help. I have a working product. I was giving advice for the other people in the thread who only were able to make one call and how to set the hunt group.
    • Lisa_T
    • Post #19
    • Forum: US

  2. Need help Grandstream HT841

    These grandsteams have been a real pain. I wish there was easier integration in 20 like 18. I have all of my ports as one gateway in 3cx, but I could only make 1 outgoing call because I didn't understand how to set the hunting group on the FXO ports page in the HT841. I think I got a busy...
    • Lisa_T
    • Post #17
    • Forum: US

  3. I have 3CX on site and external calls being sent to voicemail are asked to enter a pin

    Thanks! That helped a lot! I tried everything you said and it was great troubleshooting!!!The logs basically showed the call just ending which didn't make sense at all. I finally figured out that there had been voicemail from the local phone company on the pots lines. It has supposed to be...

  4. I have 3CX on site and external calls being sent to voicemail are asked to enter a pin

    This seems to be the only place I can post. I'm not sure if this is the right place... :) I got 3cx all setup on premise. We're still in our trial and I will be paying for 3cx if we can get it all working. We're in a weird rural spot in the US where I can't use SIP lines with local numbers, so...
    • Lisa_T
    • Thread
    • Replies: 3
    • Forum: 4SC

  5. Need help Grandstream HT841

    I'm also having trouble with this. I feel like I'm missing something basic, but there are so many settings on these grandstream FXO devices. Here's what I've done so far: I set the HT841 to a fixed IP. In 3CX I went to add a gateway in the voice and chat menu. I gave it whatever name and a...
    • Lisa_T
    • Post #10
    • Forum: US

  6. Are there any step by step instructions for setting up a Grandstream HT841 for FXO in V20?

    Not sure what to try next. Here's what I've done: I set the HT841 to a fixed IP. In 3CX I went to add a gateway in the voice and chat menu. I gave it whatever name and a default route pointing the calls to a ring group. I gave it a random Main Trunk Number. (Is there something the main trunk...
    • Lisa_T
    • Thread
    • Replies: 1
    • Forum: US
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