Recent content by LogitComputer

  1. 3-4 second delay connecting audio when answering deskphones

    Same here with a former STUN V18 User, now V20 with SBC. Told the Client to get the X6U-V2 as he has a couple of (older) X6U in House. Worked a couple of times, then he began to suffer with the exact same issues as User 352X told. First, I tought of an DOA, but my own X6U-V2 makes the same problems.
  2. change Office Hours

    Hello all, I received a message from 3CX: "only Gold, Platinum, Titanium Partners and Premier Customers can contribute ideas." or in short - go to your Reseller wich is hopefully Gold/Platinum/Titanium Partner and tell him if they could place your reasonable feature-request in following Area...
  3. TAPI has stopped working since Version 16.3.0.111 update

    Uninstall / Reinstall did not work for us, but this: - uninstall 3CX Plugins - uninstall 3CX Phone for Windows - delete "C:\ProgramData\3CXMultiLineTapi" - delete "C:\ProgramData\3CXPhone for Windows" - install 3CX Phone V16 (downloaded from...
  4. TAPI has stopped working since Version 16.3.0.111 update

    Hello Ernesto, Yes, it is in this file, still doesn't work: <?xml version="1.0" encoding="utf-8"?> <appSettings> <add key="version" value="3.0.0" /> <add key="ClientSettingsProvider.ServiceUri" value="" /> <add key="CRMPlugin"...
  5. TAPI has stopped working since Version 16.3.0.111 update

    Hello, I can confirm that this is an issue. Last week, CRM startet with a strange error message. Called CRM manufacturer, he said "sounds like the TAPI error message, please disable TAPI in CRM". I totally forgot that I've done an update (not to the newest one) on my 3CX Friday 24th April so I...
  6. change Office Hours

    Saqqara, Yes, this is hot it works, but this should be changed or rise to a feature request. It is illogic for users and it generates more effort.
  7. change Office Hours

    Hello, I know it is an old issue, but again. It should be possible to change Office Hours instead of deleting/recreating them. Because due to COVID-19, a lot of clients demanded "change the morning from 0800 to 0900, and we close now instead of 18:30 on 17:00", and it is not possible to change...
  8. In Progress 3CX Night Mode Visual Indication

    + From Switzerland... Customer called angry that the opening hours were not accepted from the 3CX but unfortunally, a user (wich is now at home due to COVID-19) made the *642 on friday, but said nobody that they should make *64. I was troubleshooting a couple of minutes until I realized the...
  9. 3CX Phonebook causes Grandstream to cease operation

    Hello CentrexJ, Yes, this would be a considerable way to go. I tought, i would check every line with an Hex-Editor but it is more convenient for me to sent the CSV to Grandstream.
  10. 3CX Phonebook causes Grandstream to cease operation

    the Limit of GXP is 2000, client had 294. I have Clients with over 400 Contacts, this is not the cause.
  11. 3CX Phonebook causes Grandstream to cease operation

    Hello, to be honest, I make more or less 1 Post a year in technical forums. But this one, it has to be mentionned because maybe someone had a similar issue, and it is not a question, it is an explannation with the resolution. Client calls that every phone has ceased operation from today to now...
  12. VOIPPRO.com

    Hi. We use this provider internally and for a customer who makes a lot of calls out of europe to save money. The biggest disadvantage is that you cannot enable automatic refill via credit card (pre-pay provider) until you have not made two refills via Bank Account. This due to security reasons...
  13. Implemented delete all contacts of phonebook

    +1, Here same