Recent content by mastermindjf

  1. mastermindjf

    VIVO SIP PROVIDER ADDED +55 TO THE CALLED DID NUMBER

    The simplest solution would be for the operator to revert the parameters, but I've been waiting the whole day for that. For now, I’ll import the duplicated DIDs to work around the issue. Thanks.
  2. mastermindjf

    VIVO SIP PROVIDER ADDED +55 TO THE CALLED DID NUMBER

    Hi everyone, My SIP provider (Vivo) recently started adding +55 to the SIP headers, and now all my DIDs have stopped working. I need to update the DIDs in 3CX to match this new format, but I don’t want to lose the existing configuration for each one — I have many DIDs and reconfiguring them...
  3. mastermindjf

    3CX isn't replying to SIP OPTIONS.

    Problem solved after correct information. Thank you all.
  4. mastermindjf

    3CX isn't replying to SIP OPTIONS.

    Thank you for your reply. I found a lot of information online, though many older references mention that 3CX does not respond to OPTIONS packets. Now i know. Thanks
  5. mastermindjf

    3CX isn't replying to SIP OPTIONS.

    Thank you for your response. The SIP OPTION packets were reaching the interface, but 3CX wasn’t replying initially. After performing two reboots, the system started responding correctly. No errors were found in the logs, which makes this behavior quite unusual.
  6. mastermindjf

    3CX isn't replying to SIP OPTIONS.

    Today, the system stopped being able to make or receive calls. After opening a ticket with a provider in Brazil called CLARO, I received the following response: After checking the logs, I can confirm that many OPTIONS packets are being received by the 3CX server. My question is: Does 3CX...
  7. mastermindjf

    V20: Timeline for Restoration of V18 Features

    Hi. What about give a user access to report and recording without access the users configurations? Any solution?
  8. mastermindjf

    Receive a call from a SIP trunk and forward this to the carrier trunk

    Using the 3CX MASTER BRIDGE with the Asterisk registering in. Worked. Thanks.
  9. mastermindjf

    Receive a call from a SIP trunk and forward this to the carrier trunk

    Maybe using BRIDGE? I didnt tryied this with asterisk yet.
  10. mastermindjf

    Receive a call from a SIP trunk and forward this to the carrier trunk

    Rewriting: Here we have a sip trunk between two IPBXs (3Cx and Asterisk). The carrier trunk in 3CX. EX: Asterisk <----Genéric Trunk----> 3CX <---Supported Trunk - "LandLine" ---> I must make a call to any external number on asterisk and forward trought generic trunk to 3cx and foward again...
  11. mastermindjf

    Receive a call from a SIP trunk and forward this to the carrier trunk

    Hi Guys! I need to forward a call received by one SIP trunk. If i a forward to a external number, i can make a outbound rule and send to the carrier trunk but, this will be a fixed number and cant solve my problem. I must forward this to reach the destination number trough an ordinary phone...
  12. mastermindjf

    3CX V20 REPORTS MISSING

    Thanks. Any clue about the missing reports?
  13. mastermindjf

    3CX V20 REPORTS MISSING

    After the upgrade from v18 to v20 some reports are missing. Example: TRUNK/DID , CALL REPORT... Scheduled reports too. Why?
  14. mastermindjf

    CAN'T ADD A NEW EXTENSION 5030

    CALL QUEUE. Thanks
  15. mastermindjf

    CAN'T ADD A NEW EXTENSION 5030

    CALL QUEUE. Thank you!
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