Recent content by Matt J - CP

  1. Force Fanvil IP phones to use TCP instead of UDP for SIP registration.

    We recently moved a client's 3CX installation from an onsite server to AWS Lightsail. In doing so, we have encountered a rather annoying issue with UDP not working for SIP registration on the Fanvil handsets. If we switch the handsets to use TCP, all works fine. We have done extensive testing...

  2. Users losing association with Dial Plan

    We have just setup our first Teams/3CX integration for a client, and everything appeared to be working fine. However, in the Teams admin portal the association of the Dial Policy with the user keeps getting lost after a few hours. Running the user script created by the 3CX server again gets...
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