Recent content by Matthewh

  1. Upgrade from v14 straight to 15.5?

    I don't really want to take a chance on testing the restore process without some feedback on this, if I restore the existing backup, I assume that it will take my existing registration offline and make a mess of the key activation on the existing machine?

  2. Choosing a VMware NIC: E1000 or VMXNET3?

    VMXNET3 have had issues in the past with E1000, not with 3cx but have had various strange bugs and behaviour with it, never had a problem with VMXNET3 NIC

  3. Upgrade from v14 straight to 15.5?

    Right, so if I do go through with the restoration its liable to try and register the trunks and kick my registration off the live system and activate the key which might impact the live server so there is no way to test the restoration process prior to actually doing the restoration??

  4. Upgrade from v14 straight to 15.5?

    Thanks for the information, one last question, if I do a test installation from one of our old backups am I going to interfere with the connectivity on our production environment, I just want to go through the whole restore process and confirm all the steps as a test before doing it with the...

  5. Upgrade from v14 straight to 15.5?

    Any pitfalls, is the process the same, backup, uninstall and restore, we currently host ourselves and use our own domain and certificate for the URL any advice from anyone on doing the upgrade would be appreciated.

  6. Few Ongoing Issues with New Install

    I will get the logs out, the phones were factory reset before provisioning, I am planning to reset them again, the Cisco SPA514G were provisioned using the 3CX system, we have some older phones that are manually configured and they all work fine. In regards to the DMZ these are individual users...

  7. Few Ongoing Issues with New Install

    We have just installed 3CX to replace our aged Asterisk system and are having a few lingering problems: We have double and sometimes triple transfers on digital receptionist, by this I mean the following: Customer calls in, Digital Receptionist answers and plays message, customer picks any...

  8. One way audio on new system

    Interesting that the firewall checker doesn't actually check everything, could someone from 3CX advise what it doesn't check that needs to be open for everything to work.... And ollie any information you can give as to how you resolved this issue I am sure would help me and others

  9. Cisco phone problem remote site

    I have a similar issue with cisco phones, some but not all of my remote users are unable to pickup inbound calls, they can connect and register just fine and if they initiate the call it works perfectly, if however I call them I can hear them talking just fine but they dont get the audio from my...
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