Recent content by MattRDP

  1. Salesforce Integration chat - Set Activity type = chat?

    It's under the Task.Type (not subtype) picklist field.

  2. Salesforce not journaling certain call activity due to GET request not finding certain numbers

    Where do I see how they are received from SIP Trunk? I don't even see SIP Trunks in my system as shown in that link.

  3. Salesforce Integration chat - Set Activity type = chat?

    I now have SMS (chat) syncing to salesforce & creating activities. Is it possible to set 3CX to set the activity type field = Chat or Text in Salesforce? I know we could do it with a record trigger in salesforce, but would prefer to set when inserted by 3CX. This will help our sales rep...

  4. Voicemails (transcribed) sync to salesforce?

    We previously migrated from Dialpad, and one thing we noticed that we don't have is voicemails syncing from 3cx/gmail into Salesforce as a task. Dialpad use to sync the transcribed vaoicemail into Salesforce. Had anyone done this 3CX as a custom integration or is this on 3CX development radar?

  5. Salesforce not journaling certain call activity due to GET request not finding certain numbers

    @ochapple We have been struggling with records logging to Salesforce as well. Do you have a consistent format for phone #s in Salesforce? What matching logic did you end up using within 3CX?
See more
3CX Logo Footer Copyright © Sitemap Privacy
Top Bottom