Recent content by mikeprojr

  1. Issue with viewing Voicemail on Android App

    I updated the PBX to Version 20.0 Update 6 (Build 721 Beta). I installed the beta app on my personal phone and loaded the problematic extension and the issue was resolved. However, when my client loaded the beta version of the app on their phone, the issue persists.

  2. Issue with viewing Voicemail on Android App

    I am having issues where voicemails do not show up on the Android App. It is only showing voicemails older than 1 year. Newer VMs show up fine on the webclient. I am stumped on what could be causing this. I do not see anything in the logs that could cause this issue. Anyone else see this before...

  3. Solved Incoming calls while dialing

    They are using Fanvil X7s Ill have to look into the phone's settings further

  4. Solved Incoming calls while dialing

    Hello I have a client that while they are in the process of dialing out, a call coming in on the ring group kicks them out of the dial. Is there a way to set up if the handset is off hook/dial tone active, that no incoming calls will ring? Thank you

  5. Office Hours Question

    I have a customer who set their office hours. The boss wants to be able to call in anytime regardless of the hours. (Employees are there after the office hours). Can I whitelist their number to pass to the ring group at any hour?
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