Recent content by newfreedom

  1. 3CX AI as first Level Support

    Hi @nikolascx - like some others here my goal is to use AI Receptionist to action on collected data. I am inspired by others here who have utilized the transcription to create tickets. My goal is to add an entry to Salesforce CRM based on input and send an email to our Intake team. Before I...

  2. AI Reception to send message on call transfer

    Very interested in this also, we are a behavioral health company developing an intake process handled partly by AI Receptionists. We want it to gather relevant data from the caller and if qualified, create a Salesforce record and notify our Intake team. We'd like this to be as close to real-time...
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