Recent content by Nik_si

  1. Upgrade from V18 to V20

    Hello, I need to upgrade from V18 to V20, at this moment I have integration with Fidelio on V18, I am interesting will integration kept automatically smoothly? or do I worry on something on 3CX side? Thank you in advance.

  2. 3CX X Zoho CRM call flow

    @Evolute IT what about Zoho phonebridge and modify business card view? did you ever tried? Steps: Go to Zoho CRM → Setup → Customize → Modules → Leads Click Business Card View Add "Lead Owner" field to the Business Card View layout Save → repeat for Contacts module

  3. 3CX X Zoho CRM call flow

    I have 3 sales agent, I want to catch call and route call to exact sales agent and not a randomized. SIP -> Sales queue> sales agents exts 3CX system is on version 20. is it possible with native integration?
    • Nik_si
    • Thread
    • Replies: 2
    • Forum: Zoho

  4. Backup/Restore Issue

    Finally, I make upgrade on stage :5015 and make newest version on PBX. But when I restore backup, FQDN and License Key is restored also and Overwritten. I need to use my free license for this PBX. :/ it seems only one way is to renew existing key. :/ @GabrielaS_3CX may you can help me...

  5. Backup/Restore Issue

    Thank you SteveI. How make same version, I download the iso and install and is older, then my backup. how to update during installation? older pbx FQDN was : fixitge newer pbx FQDN is : fixitgeo (cause fixitge is used already (lol))

  6. Backup/Restore Issue

    Hello, Due I have already purchased License, I want to use it. I decide to do fresh install with new FQDN and Key (cause I can't just replace the key). I make backup with hope to easy restore in new FQDN but something gone wrong. During fresh install - PBX is older version then Backup and...

  7. CFD on outbound call

    Thank you, do you have some logic or guideline how to do it?

  8. CFD on outbound call

    I need second one, fore every call will be manually. "Welcome from company bla bla bla" and then speak, yes.

  9. CFD on outbound call

    I need just similar like Digital Receptionist. as customer listening greeting message on inbound, I do for outbound also.

  10. CFD on outbound call

    Hello, I need to setup Greetings message on outbound call, I know that it doing with CFD, but not sure how to do it. does anyone can share me maybe screenshot, or logic or project also maybe, to be done from my side? Thank you in advance.

  11. V20 Update 8 Alpha - The AI Chapter

    Hello, btw I have this version of Update : Version 20.0 Update 8 (Build 680 Alpha) so do I still wait to another update?

  12. V20 Update 8 Alpha - The AI Chapter

    Okay, now I tried disable Multi tenant mode and "Department" appeared, then I enabled again and it's disappeared, I am confused.

  13. V20 Update 8 Alpha - The AI Chapter

    Hello, I tried cache, incognito also but it's still not visible it's 16SC, self-hosted, latest update, Multi Tenant mode is enabled.

  14. V20 Update 8 Alpha - The AI Chapter

    Hello, can someone explain me what to do to reach department based phonebook?

  15. V20 Update 8 Alpha - The AI Chapter

    Hello, Regarding Department Phonebook I have only this options, what goes wrong? (16SC pro)
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