Recent content by paulgent

  1. SNOM D712 - Provisioning issue

    I have had a look at the switches and all appears to be in-order - it was only the D712s that went off line and will not re-provision - the older Snom 821s are all behaving well .

  2. SNOM D712 - Provisioning issue

    Hi - they are all on the same network - the DHCP option 66 is not configured. I was wondering of there had been any global changes made in the last 24 hours which would have caused the sudden drop of all of the phones of the same series to fall over ?

  3. SNOM D712 - Provisioning issue

    Hi - Thank you for coming back - the firmware is 10.1.141.10 They are set for auto provision, and have worked perfectly for the last 12 months, but today all of a sudden they all dropped off the system and then showed as "New" in bold on the management system - we unplugged phones to "re-start"...

  4. SNOM D712 - Provisioning issue

    Help please - all of sudden today all of by D712s have dropped and and will not re-provision - the other phones on the system work fine - and I have had to go back to my old 821s to get users back up and running - can anyone please shine a light on whats going on please ?

  5. Voicemail - Overview of Company situation

    I have just come over to 3CX from a SNOM One system in the old system I could check voicemail globally to see if a member of staff had unheard voicemail - I can not see this in 3CX - can any one help ? If there is no global view - how can you see it on an individual basic as administrator Cheers
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