Recent content by person

  1. Update 3 ALPHA. The Admin Timesaver

    i missed that, thanks. Does that mean the new reworked integration will have it built in though? and are there any other breaking changes?
  2. Update 3 ALPHA. The Admin Timesaver

    on the 3CX side? because i haven't read anything on the hubspot side about their api changing. if yes is there something being developed on the 3CX side that we don't know about that will break this? and if yes can we get more info for that so that we can plan accordingly?
  3. Update 3 ALPHA. The Admin Timesaver

    For Hubspot: In case this helps anyone (or to even make it a built in feature going forward), these are my current test results: i created a custom template with the following edit: <Scenario Id="CreateCallActivity" Type="REST" EntityId="" EntityOrder=""> <Request...
  4. Solved SMS with VoIP.ms

    I followed @Guillaume Bourgeois instructions of deleting and recreating, apparently there is a setting that doesn't get transferred so you need to delete the trunk and recreate it. (that's assuming you have a pro license or greater as otherwise SMS isn't supported)
  5. Update 3 ALPHA. The Admin Timesaver

    does this have to be done as plaintext in the journaling? can i have it be an "href - click here for recording" or even better can i send it directly from the template as stated in my crm docs? hubspot recording and transcription docs is there an expiry time for the recording URLs or will we...
  6. V20 Update 2 BETA Improves Enterprise Features & AI

    is there any update on this?
  7. Solved SMS with VoIP.ms

    @Guillaume Bourgeois , that worked, thank you very much for your help. this should be preventable this is actually predictable based on my timeline of events: I created the voip.ms trunk on v20 or v20-U1 (no SMS support) updated to v20 and trunk now shows SMS options page on existing trunk I...
  8. Solved SMS with VoIP.ms

    looks like the provider URL is completely missing from the DN Properties. i will attempt to recreate the trunk during lunch or after business hours today and let you know how it wen, thanks for your help.
  9. Solved SMS with VoIP.ms

    I've followed the documentation to the letter. it worked on a generic trunk before the update and only broke after switching the token and webhook URL to match with the official supported voip.ms trunk for me
  10. Solved SMS with VoIP.ms

    i switched from generic trunk to move the settings into the voip.ms trunk after the update and while inbound sms works fine, im getting the following: Failed to send message(s) to the provider 'generic' from 'REDACTED' to 'REDACTED'. Exception...