Recent content by Polyhedron

  1. IVR ringing extension after invalid response entered out of hours

    Hi Cobalt, Pls find attached a call log of an out of hours call.

  2. IVR ringing extension after invalid response entered out of hours

    Just checked and none of the ext have SIP ID's configured. I'll grab the relevant section of the verbose logs tonight and update. Ta Cobalt.

  3. IVR ringing extension after invalid response entered out of hours

    Thanks for your reply Cobalt. Its calling reception (ext 800). I'll do some testing tonight afterhours with the logging on verbose and take a look. Not heard of SIP ID before. Where can can I view these in the console?

  4. IVR ringing extension after invalid response entered out of hours

    We have an IVR configured just as a dummy placeholder for an out of hours recording. All of the number options are set to "do nothing". Invalid entry is "Repeat Prompt" When a person calls out of hours, dialling any number from 1-9 rings the extension instead of "doing nothing" or "ending...
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