Recent content by renet

  1. Solved 3cx Android App - not receiving incoming calls

    Hi @Nick Galea, Not too sure who/how the box came to be unticked. I didnt even know the tick box existed before today. The only other person who has access to the admin panel for our business (CEO) also doesnt recall unticking it. If it is possible for this box to become unticked in the admin...

  2. Solved 3cx Android App - not receiving incoming calls

    SOLVED. I had to tick the 'ALLOW PUSH NOTIFICATIONS' box under Extensions > edit my extension > Forwarding rules. Tested and confirmed working on both pixel 3a XL and pixel 5

  3. Solved 3cx Android App - not receiving incoming calls

    Hi @KyriakosP , thank you for your reply App version installed on my android device = 16.7.0.23 I have ticked the 'Verbose Logging' option > then placed an incoming call from another handset > confirmed the incoming call does not cause my android device to ring (desktop handset rings...

  4. Solved 3cx Android App - not receiving incoming calls

    Hi @NickD_3CX , thank you for your response. Yes - only tried the Firebase route after/because the 3CX FCM default setting was not working. I've uninstalled and re-installed the app multiple times. However to test your suggestion, I have again un-installed the app from my android device >...

  5. Solved 3cx Android App - not receiving incoming calls

    I'm using a Google Pixel 3a XL with Android 11 OS installed. When inbound calls are made, my phone does not ring at all. Missed calls do not cause any notifications. I can make outbound calls successfully. I have followed the steps recommended here; https://www.3cx.com/docs/ (including...
    • renet
    • Thread
    • android
    • Replies: 9
    • Forum: Android
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