Seriously? Who came up with setting this VM in 3CX? No availability set, no site redundancy? What if the data center tanks what's it going to be?
Please let me know what are you doing to remediate this?
We are using 3CX PRO and we have follow the process to enable transcribing with Google services and we have not been able to receive voice mails with the transcribing text. We added the KEY generated from google speech api and also set the IP address from our server.
Any ideas?
Hi thanks for your reply. I know that part, my question is regarding creating your voice prompts for the IVR, what you are referring is to transcribing.
We used to convert our text to speech using Bing for free for the IVR. I no longer see that option with Microsoft. Just wondering what text to speech do you use for your business.
We noticed that our 3CX is not sending emails to schedule conference calls. It sends emails from 3CX smtp server but not from our account in Office 365.
We have logged into that same account and we are able to send emails. Any ideas?
I have installed the 3CX TAPI drivers and i'm able to click on my contacts in CW and it opens and dials with 3CX. However if that contact calls in the 3CX app will not launch or create a ticket in CW.
Any ideas?