Recent content by RussHolloway

  1. Solved T46S / T46U Phone Registration Problems After 3CX Update

    Our phones follow the correct scheme. The phone in question uses 192.168.0.203. DHCP option 66 is not on our DHCP server, but we only use fixed IP's (the first thing we set on the phones when installing). We don't use auto-provisioning on this system (we never have over the 10 years or so that...
  2. Solved T46S / T46U Phone Registration Problems After 3CX Update

    Yes. I initially tried it the old way that I've been using for years, then I followed that guide with both the new and old phones. Neither process worked and I just keep getting authentication errors with both approaches on both phones.
  3. Solved T46S / T46U Phone Registration Problems After 3CX Update

    I gave it a try, and didn't have any luck. I did a factory reset with no luck, and tried adding a new phone right out of the box, neither of which worked. It could be that I just need to reboot the phone server, but I can't do that for a few hours. I'll update if anything changes after the...
  4. Solved T46S / T46U Phone Registration Problems After 3CX Update

    We got the new version 18 release 6 update a few days ago, and there didn't seem to be any issues. However, after going in to assign a system owner account to my extension, it required me to change the username to something at least 10 characters. After I did this, I could no longer get the...