Recent content by sbmuseart

  1. IVR Greeting and VM Greetings Gone

    Hi, Today I started getting calls that our primary auto attendant was down. I found out the recorded greetings was gone. I investigated further and all the user mailbox greetings are gone as well. We have not touched the system and if anything have been getting our public IP Changed emails last...

  2. Solved 3XU Pro Firmware

    Alright....still does not seem right...3CX knows the old firmware version...it is illogical to not upgrade it to latest version automatically. Besides if was true about the previous version being unsupported, why even attempt to provision it? Going to drop this now as gotta move on in my life.

  3. Solved 3XU Pro Firmware

    No, not quite. Phone replies back that it is the same model in both cases. Both instances 3CX knows the phone is a 3XU Pro. That is not what the link described at all. The link described where the firmware was not understood by 3CX so did not provision completely and ended up with duplication...

  4. Solved 3XU Pro Firmware

    Ok, but when adding to the 3CX system, why not check and then update the firmware to latest version? Other phone systems I have used would update to latest firmware available on their system for the model upon initial provisioning. 3CX obviously knows the model of the phone and firmware it has...

  5. 3CX Cloud Hosting - Default Template 12 Hour and WAN VLAN

    Anyone?

  6. Solved 3XU Pro Firmware

    and wow sorry for the misspelling on the thread title lol....I was so tired when I posted this.

  7. Solved 3XU Pro Firmware

    Well the issue is 3CX has only approved 2.4.7.5 for provisioning for the 3XU Pro phones. The phones come shipped with 2.4.7.4. When you assign to an extension in 3CX, 3CX does not update the firmware and then you end up having the phone duplicated as 3CX has said only 2.4.7.5 is approved with...

  8. Solved 3XU Pro Firmware

    Hi, Is version 2.4.7.5 going to be available in the cloud hosted version soon? I have having the same issue as found here https://www.3cx.com/community/threads/x3u-pro-provisioning.114806/#post-532021 Thanks, Joe

  9. 3CX Cloud Hosting - Default Template 12 Hour and WAN VLAN

    Hi, We are migrating to 3CX cloud and are using Fanvil desk phones. Is there a way to globally make the time 12 hour format as well as the VLAN be different than 1 instead of having to go to the phone config for each phone? We are in migration right now and I cannot set it via DHCP as that...
See more
3CX Logo Footer Copyright © Sitemap Privacy
Top Bottom