Good morning,
I have a 3CX v20 update 7 PBX with two I62 intercoms and three x4u-v2 phones, and the other users use the web client or smartphone app.
When I make a call from the video intercom:
-If I answer from the Fanvil phones, I can open the call with the "*" code;
-If I answer from the 3CX...