Recent content by tamigo

  1. 3CX - Zendesk Support Integration - authentication fails

    OK - we have 2-factor authentication enabled - this is why we can not access via email and password. Is there documentation how to use API tokens?

  2. 3CX - Zendesk Support Integration - authentication fails

    Thank you for the additional info.

  3. 3CX - Zendesk Support Integration - authentication fails

    hmm they told me to check with 3CX because I am logging in as a Zendesk Admin and I have an agent role. So the credentials are definitely correct. Does 3CX need to use the same credentials as well? Because the login in here is via the extension? But I will give it another try. Any other hints -...

  4. 3CX - Zendesk Support Integration - authentication fails

    Thanks - yes I did. That is why I find it strange. Every user logs in with email and password.

  5. 3CX - Zendesk Support Integration - authentication fails

    Hi, I am trying to set-up the integration between 3CX and Zendesk Support. According to the manuals from 3CX and Zendesk everything is prepared and should be pretty straight forward. But still I get the authentication error message when I do the test. I try to set it up via our company admin...
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