Recent content by thisisbones

  1. Voicemail via extension from IVR

    Figured out my issue. I was pressing the hash/pound key after entering the extension - this was ending the call.
  2. Voicemail via extension from IVR

    Thanks for that, unfortunately it is still not making it to voicemail. It is literally just ending the call.
  3. Voicemail via extension from IVR

    Unfortnately, neither of those cases are working. See screenshots attached. It just ends up saying "thank you, goodbye" then hangs up.
  4. Voicemail via extension from IVR

    Hi Charles, Thank you for that information, I have had this setup. However I have the calls routed to Digital Receptionist, so people calling can enter in an user extension. As mentioned above this works if the user is registered and online, however i wont be having any users registered or...
  5. Voicemail via extension from IVR

    Hey! New to 3CX, figured out most of it, however I am having trouble redirecting people to users voicemails. The scenario I want to use this in follows: People call my number, IVR greets them and asks them to enter their event code(extension), then this extension I want to go straight to...