Recent content by TrevorC

  1. 3CX SBC - Image Path for Windows Service causing false positive to vulnerability

    I'm following up an issue I noticed with the V18 SBC running under Windows, that has just re-occurred since upgrading the SBC to V20 a few weeks ago. After installing the SBC under Windows, the service is added and runs just fine. The issue isn't with the SBC itself, but with the way the...

  2. ConnectWise Integration - Phonebook showing inactive contacts and companies imported from CRM

    Unfortunately, I don't have the experience to modify the ConnectWise template. I tried downloading and modifying the XML file but when I tried to upload it, I got an error saying incorrect format (or something like that). As far as I can tell we're using the standard ConnectWise template that...

  3. ConnectWise Integration - Phonebook showing inactive contacts and companies imported from CRM

    I've just had a look at the CRM Integration settings and "Query CRM" was set to "Always query" and "Add CRM contacts to 3CX company phonebook when a call or message is sent or received" was enabled. I disabled "Add CRM contacts to 3CX company phonebook when a call or message is sent or...

  4. ConnectWise Integration - Phonebook showing inactive contacts and companies imported from CRM

    We've had ConnectWise integration enabled for some time for basic phone book import, but we're now looking at adding some smarts to our call flows including CRM lookups. We have successfully tested the CRM integration for number lookup against ConnectWise, but as part of my testing I noticed...

  5. Reading XML file, updating contents and saving it again.

    Hi Ernesto Thanks for the reply. I've had a bit of a crazy week so haven't had a chance post back that I was able to work-around the issue. I know my question was more of a general programming issue, but I wasn't able to get the sample code I'd come up with to work under 3CX CFD and I wasn't...

  6. Reading XML file, updating contents and saving it again.

    I'm trying to create a call flow that can check the status of 8 different offices and was hoping I could use an XML file do to this, as I can then give the users a URL to just view the XML file in their web browser to quickly and easily see the status of the different offices. I can read and...

  7. DID not working and Inbound CLID query using Telstra - Business SIP

    OK both issues have been sorted. The inbound DID issue was with the formatting of the DIDs on the trunk. I had to specify them without the leading 0 as that's how they are being presented by the NTU. I'm not sure what I did wrong when I tested his before as it didn't want to work before. The...

  8. DID not working and Inbound CLID query using Telstra - Business SIP

    Thanks - I'll give both of those things a go today and advise what I find out.

  9. DID not working and Inbound CLID query using Telstra - Business SIP

    We've just reconfigured the Telstra NTU (OneAccess One270) for our customer so we can move them to 3CX (Version 16.0.4) using this guide https://www.3cx.com/docs/telstra-sip-trunk/ We're using Gateway Attached mode and as noted in the above there is no 3CX profile so we've chosen NEC SL2100...
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