Recent content by zahrd024

  1. 3CX prompting users to enter a number to confirm we are not a robot for outbound calls

    As the title suggests. We are being prompted by 3CX on our internal phones and apps to enter a number to confirm we arent a robot. This happens only when calling numbers outside (landlines, mobiles etc). This started happening when we upgraded to V20 Update 9 today. Can someone assist in this...

  2. 3CX Outbound calls do not work after V20.7 Upgrade

    Good morning, we have a problem with our install where after updating to Version 20 update 7 none of our lines work properly. We receive calls just fine but calling outwards we have a ton of issues. First of is when we call a landline phone we get an double voice like echo effect. When we call...

  3. Moving from 4 digit to 3digit extensions

    Noted. Thanks for your answers

  4. Moving from 4 digit to 3digit extensions

    Good afternoon all. We have an on-premise PBX being hosted on our Winows Server and our client has requested to have the extensions reduced from a 4 to 3 digit extension. If I download a backup csv of the 4 digit extensions, change them to 3-digit ones in excel, and then upload them back after...
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