Meet the 3CX AI Customer Service Agent

[Kevin Attard Compagno]

Handle routine support questions before handing over to a human.​

The new 3CX AI Customer Service Agent goes beyond call routing. Unlike an AI Receptionist, which mainly directs callers to the right destination, the Customer Service Agent can listen to the issue, search your available knowledge sources and provide a useful answer before de...

Continue reading the Original Blog Post.

 

[Apollo Cloud]

Brilliant work 3CX

For those that might want to see this in action, in real time… We just published a live setup demo video to explain the AI agent capability with some real world examples.

Reach out if you’d like any assistance from us at Apollo Cloud.

3CX Expert Series: AI Voice Agent Built Live in Under 20 Minutes