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  1. Associating HubSpot & 3CX contacts when you don't control the SIP Trunk

    Ok so I got account permissions to delete all the CRM contacts that were being generated. As there were many contacts being generated called 'New 3CX Contact [Number]' that were also generated on 3CX's contact books, not just HubSpot. Contact Creation is disabled, I just want to see if it will...

  2. Associating HubSpot & 3CX contacts when you don't control the SIP Trunk

    Thank you Ernesto, I will look at having the contacts removed so i can try again

  3. Associating HubSpot & 3CX contacts when you don't control the SIP Trunk

    Thank you for the suggestion, I have done a test log Note: XYZ is the retracted data, but otherwise correct [ { "UnparsedOutputs": { "FirstName": "xyz", "LastName": "xyz", "CompanyName": "", "Email": "[email protected]", "PhoneBusiness": "xyz"...

  4. Associating HubSpot & 3CX contacts when you don't control the SIP Trunk

    So we've done the following: 1. First we made sure all contacts on HubSpot had the country codes per the E164 format requirements 2. Then we tested calls, they would not match and would create new contacts. 3. The new contacts created did not follow the E164 format, they would have the 0 in...

  5. Associating HubSpot & 3CX contacts when you don't control the SIP Trunk

    Hi, I have been following the guideline for integrating HubSpot & 3CX. We want to be able to have the HubSpot contact show up on 3CX for inbound and outbound calls. However, we're always getting a new contact made 'New HubSpot contact'. Also we don't have any control over the SIP Trunk, the IT...
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