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  1. Temp Workers and Relievers

    I think this would be useful if they have the app. But the temps/relievers are from a central pool of staff that I cannot pre-empt. The person who has taken sick leave probably can't/will not have capacity to divert or change their phones. Other than perhaps changing the status to away. I've...

  2. Temp Workers and Relievers

    Hey, They absolutely do, but it's a massive investment to onboard 30-40 doctors rotating every 3 months. Nearly killed me trying to get them to use the phone app. I have to QR code spoon feed them to onboard the soft phone... Imagine trying to onboard the webUI. After conceptsWeb confirming...

  3. Temp Workers and Relievers

    If I use a dummy/generic agent. Is there a way in CFD I can make doctor X dial a number to run a CFD flow to prompt them to get them to key their number, store that variable and update the generic agent? We're overestimating the willingness of doctors to do any work, like responsibly forward...

  4. Temp Workers and Relievers

    Sorry you're right. I meant to refer to M365 integration. CRM is absolutely not what I'm after. Put it simply. Let's say team 1 has a call queue. Let's call the doctors in team 1 doctor 1.1, 1.2, 1.3. all of whom is set up with 3cx account. The problem is when doctor 1.3 is away on leave or...

  5. Temp Workers and Relievers

    Hey guys, I've got a pretty decent flow working for a moderately sized team of doctors. Using CFD time condition to guard which teams are contactable. I have a major problem. Each team has 3 doctors. A registrar, Resident and an intern. My IVR or digital receptionist during weekends/PubHol...

  6. Hosted 3CX admin credentials

    Super stupid, sorry. I just got 3cx trial and I don't recall putting in my admin credentials and I physically can't get into the console. The reset password email doesn't seem to be linked to my 3cx subscription email either. Any ideas how to get into the console?
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