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  1. 3cx ver 16 answering calls issue

    Ok, this setting that had ended up in my custom template were the cause. <!--# This setting performs a fast audio processing after a queue transfer to the agent --> <inactive_stream_alert_info_text idx="1" perm="">queue</inactive_stream_alert_info_text> Our template is not very custom, we...

  2. 3cx ver 16 answering calls issue

    Hi, we just upgraded this morning to version 16 from 15.5. Our environment is Snom720 Phones. We run this on Windows 2012 R2 and have been for over 5 years without issue. After the upgrade, attempting to answer any call that was made to a call queue results in a call on hold. When you pick up...
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