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  1. Android app never rings

    Is there any documentation of what brands/types work well?

  2. Extension with admin rights can no longer control Micr. 365 in v18

    Excuse me? And who are you again? You seem very keen in telling me how to run the business. We had a function that was removed. That is creating a lot of issues for us now. There is a good solution for this @Nick Galea for this: re-enable Microsoft 365 for "normal" admin users without the...

  3. Android app never rings

    I am unsure as i cannot see that atm because the app is not in the foreground, i will check that when he is online. But this is massively important. What you are saying is that you cannot use the app reliably for every (up-to-date) Android phone? Is there a list of phones that do and do not work?

  4. Extension with admin rights can no longer control Micr. 365 in v18

    Granular as in: we completely removed it for everybody not being the global admin?

  5. Android app never rings

    Ah ok! I did not know that... The problem remains of course: the App does not receive the calls. Somehow push notifications do not arrive at the phone.

  6. Extension with admin rights can no longer control Micr. 365 in v18

    Yeah... we are not going to solve a simple rights problem with legal contracts. Especially not since this worked as intended in V16. Why not block the "Admin user" part settings for "normal" users and let everything like everybody was used to?

  7. Extension with admin rights can no longer control Micr. 365 in v18

    This is extremely inconvenient as you can imagine. Now i have to give my competitor (IT partner customer) full admin rights on the PBX we host and we still have to comply with our own SLA. You see the problem here. Some people are very good at office IT, some people are very good at telephony...

  8. Android app never rings

    I don't want to hijack this thread, but i am having the same issue here. Running 3CX version 16.0.234 Enterprise license. I hear this issue every now and then from different users, so i think there is something to these complaints. When i now look at the phones, i see his (remote) webclient is...

  9. Extension with admin rights can no longer control Micr. 365 in v18

    I think the title says it all: we have switched to v18. The person who controls Microsoft 365 is not the person who controls the PBX. So i don't want to give full control to this person (trunks etc). But now in V18 an extension with admin rights no longer can administer the Settings->Microsoft...

  10. Gateway service REST API docs?

    Oh! That is very disappointing. 3CX: may i suggest you communicate this more clearly? It was not clear to me in every case.

  11. Gateway service REST API docs?

    Hi all, I was very excited to see there was going to be a REST API gateway service in 3CX 18. Now i am testing out my first v18 3CX PBX and i see a "GATEWAY_SERVICE_PASSWORD" parameter. Unfortunately i cannot find any documentation for the gateway service anywhere. Where can i find it? Thank...

  12. Yealink vs. Fanvil

    This is interesting. I have had none of these issues. I am struggling to see what could be causing your problems. I presume you are running the latest firmware?

  13. Foreign calls only are dropped after 15 minutes

    Hi aws2p. This is a common issue and it is caused by the sip sessiontimer. https://meeting-infohub.cisco.com/faq/content/13/190/en/why-do-sip-calls-drop-after-a-certain-period-of-time.html Please check your phone for the session-timer settings.

  14. 3CX and Yealink RPS

    I am going to politely disagree here. The maximum number of supported phones on an SBC is limited. Also the SBC is a single-point of failure. We DO deploy SBC's but basically only if we need hotdesking. Otherwise we just remotely connect the phones through the corporate firewall. Never had any...

  15. Problem with Provisionning

    The first thing that springs to mind is that the https configuration is not the same as the http configuration. I would guess the https configuration is generating the error and the http configuration is only doing a https redirect.

  16. IP phones have got no audio but only on outgoing calls

    These are sometimes hard things to debug. I can see a few potential issues that others already have addressed. We use the MT2011 a lot, so i know for a fact that this is not the limiting factor. Please DISable SIP ALG in the MT...

  17. Yealink vs. Fanvil

    We have a sizable Grandstream userbase. Never really had any problems with them, so very interested in your experiences! Maybe we missed something.

  18. Yealink vs. Fanvil

    Fantastic price, phones seem physically sound, but the Dutch translations were a mess. That kept us with Yealink.

  19. Dutch language Yealink

    Hi all, As the Dutch people on this forum undoubtably know The Netherlands is the only country in the world where a single vendor (Lydis) is providing specific firmware for that language. We find that annoying for a few reasons: - Provisioning behind a restrictive corporate firewall is a...

  20. Manual failover

    I guess we solved this by not using the failover functionality and therefore not letting 3CX control the DNS.
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