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  2. pr. dialer

    I believe this is the problem, my dialer sends 5555+number, 5555 is to use a specific outbound rule and in the outbound rule I reformat the number by removing the 5555. Is there any other way to get it done or just using the database update in another cfd?

  3. pr. dialer

    Basically I did what is in the image, but the makecall always returns false and does not update the database.

  4. pr. dialer

    Building on this discussion of the predictive dialer. Is there any way to check if the call is in progress and after that update the database informing that the number should no longer be dialed.? My dialer is predictive and consults the numbers in the database and after calling the number it...

  5. 3CX APP Android Problem

    I reconfigured the device from the factory and reinstalled the APP, apparently it's back to normal, I'll use it today to see if it happens again.

  6. 3CX APP Android Problem

    I have a problem with the 3CX Android APP when the cell phone is blocked, the 3CX APP does not receive calls, it only receives the missed call notification. Battery optimization permissions are disabled and background permissions are enabled. Samsung A53 device and APP 3CX Version 18.1.4.189

  7. Survey CDF

    I don't understand anything about C# script, can you give me an example.

  8. Survey CDF

    I used the component to read the csv file and set the database component. CONCATENATE("INSERT INTO csat_result\r\n(date, extension, caller, resolved, rating)\r\nVALUES(",ReadWriteFile1.Result,")") But he doesn't write to the database, it seems that the Values are missing single quotes for each...

  9. Survey CDF

    Do you have any example of how I get this csv and insert the data into the database without duplicating the data by the disconnect hundle? I'm using Postgresql 15 to insert the data.

  10. Survey CDF

    One question, when the Survey is configured to allow partial answers and it is closed before reaching the end, the data is not recorded in the database, but in the csv it is recorded as far as the answer was given, leaving the other fields blank. Is there any way to get this data even if it is...

  11. Survey CDF

    Got what I wanted anyway thanks for the answers.

  12. Survey CDF

    If I can use the expression editor in some way that can take the /tmp/csat/recordings/ path and replace it with a URL keeping the filename after the URL it would help me. The recording files generated by the survay that are in 3CX will be copied to a web server where I can download the file...

  13. Survey CDF

    Hello, it's me again, trying to complement my project a little more. Can I add some more information to the survey results, I'll give an example. 0903,011981969168,YES,4,/tmp/csat/recordings/SurveyRecording_20230414152614_464118219.wav In this line the last field represents the recording left...

  14. Which Client? PWA vs Desktop vs Native App

    Finally the native windows app will be back and revamped this is wonderful.

  15. Survey CDF

    So I understand it is related to everything that the survey result stores. Thanks a lot for the help.

  16. Survey CDF

    This is the line in my CSV "Null" is the extension that transferred the call and 1000 is the caller and I called directly on the CFD of extension 1000. Null,1000,YES,5,/csat/recordings/SurveyRecording_20230415161247_1474650648.wav

  17. Survey CDF

    It's like this one for each with the answer number changing at the end. return surveyResult.Split(',')[1]; return surveyResult.Split(',')[2]; return surveyResult.Split(',')[3];

  18. Survey CDF

    I need to improve the project a little more and I would like to insert the survey data into the SQL database including the recording path. I even did a test but when saving the data in the database it is not saving the path of the recording and it is duplicating the session.ani in the field of...

  19. Survey CDF

    It worked perfectly, thank you very much, as always you provide a great service.

  20. Survey CDF

    Thanks, I'll try it and let you know if it works.
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