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  1. Vali_3CX

    3CX iOS App Beta: Now Supporting iOS 26

    Even the one I shown has no fix - it was reported by my colleagues during testing as "3CX client does not show the Merge Calls button on iPhone iOS 26" with screenshot attached. The video I provide is made on an iPadOS26 which, by allowing resizing, demonstrates it's an Apple layout resizing...
  2. Vali_3CX

    3CX iOS App Beta: Now Supporting iOS 26

    I didn't say is related - I said it could be a similar Apple layout issue like the one I shown since application have no control of the Call button.
  3. Vali_3CX

    3CX iOS App Beta: Now Supporting iOS 26

    App does not have control over CarPlay call button, so it could be an Apple layout resizing case like the one of the CallKit missing "Merge Calls" button, watch carefully the attached video:
  4. Vali_3CX

    Multiple profiles switching on mobile app does not sync

    If you want to early try our soon to be released beta 20.0.19, please send a PM to me or @ThomB_3CX Thank you!
  5. Vali_3CX

    3CX App Deregisters Itself Randomly

    It would be very useful if you describe what "deregister" means visually in iOS client: - 1. account disappear from menu Accounts. - 2. account become unchecked in menu Accounts. - 3. account is present and checked in menu Accounts, but on keypad appear on top-right as gray and "Ready for calls"...
  6. Vali_3CX

    Multiple profiles switching on mobile app does not sync

    @PCHI If you want to early try our soon to be released beta 20.0.19, please send a PM to me and/or @ThomB_3CX Thank you!
  7. Vali_3CX

    3CX Mobile apps not receiving calls

    @ColinR Also check on dashboard for APNS errors, like this one here:
  8. Vali_3CX

    3CX IOS App Status

    Statuses are per extension, not per client, so it could be another 3CX client (ios, android, softphone or webclient) connected on the same extension changing the status. iOS client changes the status only manually.
  9. Vali_3CX

    Solved CarPlay missing call buttons

    @EpartmentBV You can try a device power-off/power-on (it's said to be recommended after an iOS update), see if it helps. Shut it down from device Settings/General bottom page.
  10. Vali_3CX

    3CX iOS App V5.4 Beta 3

    In the next release (5.5)
  11. Vali_3CX

    3CX iOS App V5.4 Beta 2

    It's difficult to make everybody happy: we increased to 200% few years ago because ***other*** people were complaining 100% gain sound is too faint.
  12. Vali_3CX

    iOS 5.4 beta app Apple Watch not working

    We will update the summary, thanks for spotting it.
  13. Vali_3CX

    iOS 5.4 beta app Apple Watch not working

    @speedbird001 "Incoming call notifications to your Apple watch requires Version 20 Update 8 or later." https://www.3cx.com/blog/releases/ios-app-conferencing-modes/
  14. Vali_3CX

    iOS 26.0.1 Issues w/ Local Network Permissions?

    Following test is very useful regardless the iOS device/model/version: - start the ***device*** camera (Camera app) and scan the QR code and see if you can download the profile in Safari. Until the link won't download in Safari there's no chance the client will work either. - or, similar, try to...
  15. Vali_3CX

    iphone native app does not show missed calles

    How other apps does? WhatsApp, Teams?
  16. Vali_3CX

    iphone native app does not show missed calles

    So far we were not able to reproduce the issue - all regular calls, including missed, are properly shown in both 3CX and native Phone apps. Anyway, we'll add this to our list for further checkings.
  17. Vali_3CX

    iphone native app does not show missed calles

    I think I found something: can you check on your iPhone Settings/Apps/Phone if Unknown Callers (bottom of the list) is set to ON? This seems to be the only way so far in our tests to don't see the missed call, as you described.
  18. Vali_3CX

    iphone native app does not show missed calles

    We'll check and let you know - me I tried on my iPad 26 and it appears OK.
  19. Vali_3CX

    iphone native app does not show missed calles

    So the calls appears in 3CX app but no longer appear in native Phone app? Then open 3CX client menu/Settings and there turn ON the "Integrate with device recents" option.
  20. Vali_3CX

    iphone native app does not show missed calles

    Wait, might be a confusion here, you said "once you open the app(1) it is not visible in the list. I have to open the 3CX app(2) and check my missed call." What is app(1) and what is app(2)? Can you provide the two screenshots?
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